
As you can see, in our configuration, the Exchange mailbox (OST file) and two PST archive files are connected. You can see the entire list of connected PST files and their display names in the Outlook configuration settings ( File > Info > Account Settings > Account Settings > Data Files).
Press OK browse and select your renamed pst. The file C:\….\My Outlook Data File(1).pst cannot be found A warning will appear: Cannot expand the folder.
In the folder pane, click on the Sales2018 archive. We changed the filename to Sales2018.pst
Rename your PST file in the directory C:\Users\username\AppData\Local\Microsoft\Outlook. Close all Outlook instances and use Task Manager to ensure that the outlook.exe process is not running. If you want also to change the name of the PST file to something more understandable: It is still called “My Outlook Data File(1).pst”. The Archive folder is one of Outlooks default system folders and cannot be renamed, moved, or deleted. The file name on the disk doesn’t change. If your version of Outlook is accessing a locally-stored archive file, it will be listed under the other folder entries (Inbox, Sent Items, Drafts) and set off with its own triangle icon. Outlook creates the new file as an OST file which with IMAP does not support subfolders under the inbox folder. For Outlook 2010, 20, you will need to make sure that the Home tab is selected. When you rename an archive file from Outlook, only the display name in the Outlook folder pane changes. I am trying to setup Outlook 2013 for a friend to use an old style IMAP email account. The default PST file location directory is C:\Users\username\AppData\Local\Microsoft\Outlook. Please note that the name of the pst file in the “File Name” field doesn’t change. We changed the name of the archive to Sales2018. That is why we have mentioned the various possible solutions to the problem. The issue of Exchange Online archive mailbox not showing in Outlook can be a stressful situation for users. Then in the Name field you can name it whatever you choose to. You can also create a new folder by choosing the Make New Folder option in the Browse For Folder Window to save the resultant file.